Why Are Internal Audits Essential for NVQ Centres?
Internal audits allow centres to evaluate and improve their processes in line with regulatory expectations and best practice. They typically focus on:
•Assessment decisions – Verifying that they are valid, consistent, and supported by appropriate evidence.
•Assessor and IQA competence – Confirming assessors and internal quality assurers are suitably qualified and current in their practice.
•Learner experience and progress – Ensuring learners receive timely support, feedback, and fair assessment.
•Portfolio completeness – Checking that portfolios meet qualification and awarding body requirements (e.g., correct forms, ID, declarations, contact logs).
These audits also help identify areas for improvement and ensure that the centre remains compliant with awarding body requirements and aligned with Ofqual-regulated frameworks.
How This Supports Employers and Learners
✔ Assures Qualification Validity – Employers can be confident that the NVQs awarded reflect genuine competence.
✔ Enhances Workforce Competency – Learners benefit from consistent assessment and support, helping them complete qualifications more efficiently.
✔ Demonstrates Organisational Integrity – A centre with robust internal auditing reinforces the credibility of its qualifications.
For employers investing in NVQs to meet CSCS, CPCS, or NPORS card requirements, internal audits support the assurance that qualifications are delivered to a high standard—minimising delays and reinforcing site compliance.
How All Star Safety Maintains Quality
At All Star Safety, we carry out regular internal audits in line with our Centre Handbook and ProQual guidelines. Our quality assurance measures include:
✔ Sampling of assessment portfolios to check the validity of assessment decisions
✔ IQA feedback to assessors following a structured model (validity, feedback, further action)
✔ Monthly learner progress checks using the Quals Direct system
✔ Audits of documentation and assessor practice to ensure every learner is supported to succeed
Contact us to see how we can assist you in staying safe and compliant.
📞 0330 133 0402
📩 info@allstarsafety.co.uk